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Atlas Copco is a Swedish industrial company that was founded in 1873. It manufactures industrial tools and equipment. Globally Atlas Copco employs 34,000 people and generates a turnover in excess of €8 billion.
For several years Atlas Copco embraced the idea of operational leasing for their IT estate. However, the needs of an international group resulted in a search for a more flexible partner who could simplify and lighten the administrative burden on the customer. The previous process involved the creation of a new contract for each order that was processed – even for a single PC. This resulted in the customer having to deal with 2/3 contracts per month, which inevitably led to administrative and operational inefficiencies.
The management was faced with a growing need for efficiency and high-performance technology in order to achieve business objectives. CHG-MERIDIAN simplified the administrative process by taking away the need for multiple contracts per month and replacing them with 2 annual contracts of varying durations. Furthermore, CHG-MERIDIAN’s flexibility with regards to providing billing by cost centre. In addition to an attractive total cost of ownership (TCO) made their proposition a compelling one for the customer.
“In CHG-MERIDIAN we have found a partner who listens to our needs and can provide a solution tailored to the characteristics of our company. The collaboration has been established for a few years now, and I can say that we have achieved a good level of operational efficiency for meeting daily IT-related demands in a timely manner. The procurement of goods is handled quickly, usually within 24 hours, and processing times are really quite short.”
Giovanni Colombo, IT Manager South East Europe, ATLAS COPCO Italia
Many thanks for your message to CHG-MERIDIAN.<br/>We will get back to you as soon as possible!