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REGION: UNITED KINGDOM
DEVICE AS A SERVICE

ONE CONTRACT, ENDLESS POSSIBILITIES WITH DEVICE AS A SERVICE

Device as a Service combines state-of-the-art technology, full lifecycle services and CHG-MERIDIAN's market expertise to enable one simple workspace cost for your business. This flexible solution covers every aspect of the asset's lifecycle, meaning the hardest part of the process for you is choosing the equipment best suited to your needs.

What is Device as a Service (DaaS)?

A Device as a Service (DaaS) solution is an innovative model that allows you to avoid the typical pain points of having major capital expenditure and long waits for an upgrade in assets. This model bundles the cost of the hardware and the cost of the lifecycle services into one single contract in the form of a monthly subscription. DaaS allows you to avoid costly cash purchases and keep your IT portfolio up-to-date with greater cost transparency. 

We'd love to hear from you! Contact us now

Our Approach to Device as a Service

In today's world the latest gadget, invention or technological advancement always appears to be on the horizon. Therefore a calculated, flexible solution is vital to ensuring you can stay up-to-date with all the latest technology and trends and ahead of the competition.

We approach the market slightly differently compared to other service providers. As we are not tied to any banks, manufacturers or service providers, our customers can rely on our impartial, unbiased advice when discussing the best practices for both procuring and managing their technology investments. Our independence allows us to be more agile, flexible and really tailor a solution to your specific requirements. We want to get to know and understand your pain points to create a solution designed by you specifically for you. 

business desks and computers
“In CHG-MERIDIAN we have found a partner who listens to our needs and can provide a solution tailored to the characteristics of our company. The collaboration has been established for a few years now, and I can say that we have achieved a good level of operational efficiency for meeting daily IT-related demands in a timely manner. The procurement of goods is handled quickly, usually within 24 hours and processing times are really quite short."
Giovanni Colombo, IT Manager South East Europe, ATLAS COPCO

Device as a Service FAQ's

Why should I consider a Device as a Service solution over a capital purchase?

The DaaS model provides organisations with not only the hardware but also a complete end-to-end lifecycle services package. In addition to the hardware organisations can benefit from the service elements which can include:

 

How will a Device as a Service solution benefit my organisation?

  • Lower TCO (as a residual value position can be taken on the assets this will typically result in paying less than the cash purchase price for the hardware)
  • Effective cost management (spread the cost of your chosen assets over their economic useful life via a single contract thus increasing cost predictability)
  • Up-to-date technology (by having a regular refresh cycle in place you can ensure you’re always using the latest technology)
  • Lower maintenance costs (by ensuring your technology is always up-to-date it is, therefore, less likely to breakdown – resulting in less downtime for you and your users in addition to lower maintenance costs)
  • Secure end of life process (benefit from secure transportation and certified data deletion allowing you to dispose of your tech quickly and effectively)

 

What does a Device as a Service solution include?

DaaS is a flexible, finance solution that can bundle everything together, or it can be as minimal as you want. We aim to work with our customers to create their ideal solution, so no two DaaS solutions are the same. For example, one solution could include as much as procurement of the assets, the rollout of the assets, a tailored financial plan, service desk support, asset care options, asset management and a full remarketing service complete with data deletion. Whereas another solution could include as little as the rollout of the assets, a tailored financial plan and a remarketing solution including data deletion.

LIFECYCLE MODEL

EVERYTHING REVOLVES AROUND YOUR SUCCESS

Even though every technology project is different, we can make things easier for you with a single model-based methodology: our tried-and-tested three-phase model. It forms the basis for our comprehensive expert support over the entire IT lifecycle – and beyond.
Leave lifecycle
THREE-PHASE MODEL

360-DEGREE FOCUS ON YOU

Three interlocking phases making one complete whole mean that we are by your side from start to finish – in every phase of your technology project.
svg_chg_lifecycle_with_textpath
PREPARATION PHASE

GOOD PREPARATION IS KEY

End-to-end customised business concepts require a broad perspective. We thoroughly analyse your project and provide you with comprehensive advice while always thinking ahead. We make sure that your project becomes a lasting success.

CONSULTING

WORKPLACE CONCEPTS

  • Analysis of working environment
  • Neutral appraisal and creation of customised solutions

PROCUREMENT

PROCUREMENT PROCESS

  • We take care of and automate the procurement process
PRODUCTIVE PHASE

EFFICIENT OPERATION AT ALL TIMES

Efficient productivity requires the logical use of all resources. We support you throughout the entire useful life – as a single, expert provider. Your dedicated contact person will give you detailed advice on all technical and commercial matters.

ROLLOUT

DEPLOYMENT

  • Implementation or use of the existing software distribution system
  • Hardware inventory, customisation of configuration and data distribution

 

FINANCIAL SERVICES

FINANCIAL MANAGEMENT

  • Cost-centre-specific charging, detailed reporting

PROCESS MANAGEMENT

  • Electronic data interchange
  • Workflow approval via TESMA®

SUPPORT

SERVICE DESK

  • First/second-level support
  • 24/7 or 8/5

SECURE DATA

  • Management of data backup and restoration
  • Protection against data loss

ASSET CARE

  • Risk protection and repair of damage
END-OF-LIFE PHASE

THINKING BEYOND THE END

A sophisticated end-of-life process will benefit you in many ways. Our service extends from collecting assets to certified data erasure. And we carry out our professional remarketing and disposal in line with the principles of green IT.

ERASURE

CERTIFIED DATA ERASURE

  • Certified data erasure
TESMA®

EFFICIENT MANAGEMENT OF COMPLEX TECHNOLOGIES

The technology and service management system known as TESMA® is at the heart of the lifecycle. As a result, it provides you with an overview of all commercial and technical aspects at all times. All key business information is transparent and available to you in real time.

TESMA®

  • Creates full transparency throughout the entire technology lifecycle
  • Takes into account commercial and technical aspects

Our lifecycle model illustrates how CHG-MERIDIAN successfully supports you in every phase of your technology project.

Device as a Service is a solution that can save our customers a considerable amount of time and money. We suspect that this will be one of the market leading products in the coming years.

Download

CHG-MERIDIAN UK Device as a Service

Device as a Service (PDF 3MB)

Contact Us Now!

We will be pleased to help you to enjoy tomorrow’s way of working today.

Simon Young

Vice President Sales UK/Ireland

  • CHG-MERIDIAN UK Limited
  • Barons Court, 22 The Avenue
  • Surrey TW20 9AB Egham
  • +44 1784 470701
  • 07546 524690

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