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REGION: UNITED KINGDOM
ENTERPRISE MOBILITY SOLUTIONS

The future of mobile working, Enterprise Mobility Solutions

CHG-MERIDIAN's Enterprise Mobility Solution (EMS) offers your business a unique mobility strategy, which enables you to keep up-to-date with the latest technology, whilst managing your assets from deployment to refresh.

What is Enterprise Mobility?

Enterprise mobility is a growing trend whereby businesses offer their employees remote working options. This can be done through the use of mobile phones, tablets, laptops and cloud-based technology that allows employees to work anywhere at any time. Enterprise mobility has grown in recent years thanks to a shift in the traditional business model. Employees are now demanding greater flexibility in their working life’s, seeking a better work-life balance, increased flexibility regarding working hours and the ability to work from home. By embracing enterprise mobility businesses can attract the top talent, increase current employee productivity and employee efficiency. Many organisations are currently locked into a ‘bundled’ mobile package whereby the cost of the hardware and the cost of airtime are bundled into one cost. The effect of this is the cost of the handset is essentially hidden within your monthly bill leaving the illusion that the handset is ‘free’. In reality, this isn’t the case as you’ll probably be paying for the handset with a hidden charge of around 30% on top. We allow our customers to break free from the ‘bundled package’ that network providers are offering today. We accelerate the unbundling process and can provide benefits such as lowering your total cost of ownership, greater transparency and increased flexibility.

Unbundling your devices with CHG-MERIDIAN can save you up to 34.85% (£404.42 per handset)
Based on a Three 24-month contract, iPhone XS or Samsung S9 64GB, 100GB data, unlimited calls, unlimited texts

KEY BENEFITS

  • Full lifecycle management support from delivery to rollback
  • Full portfolio analysis - identify cost savings and added service benefits
  • Savings on procurement and analysis of reseller environment
  • Smooth rollout and care of the devices throughout the assets life
  • Continuous support to all employees available 24/7
  • Asset care - buffer stock, quick device replacement
  • Protect your corporate mobile communication and permit only certified apps
  • Flexible financial solutions
  • Asset management via TESMA®: detailed cost allocation, no hidden costs thanks to a transparent breakdown of mobile costs for each individual user
  • Collection of assets aligned with refresh at a location & date of your choice
  • Fully certified data deletion, approved by the NCSC & BSI, which can help with your GDPR requirements
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Enterprise Mobility Solutions

The intelligent approach to mobile working

“I am very satisfied with the cooperation between our companies thanks to the flexibility and transparency CHG can offer us from a technological and financial point of view. The EMS solution is a valuable tool for any companies mobile strategy thanks to its adaptable model to match the customer’s needs.”
Luciano Manini​, Chief Technology Officer, Miroglio
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Enterprise Mobility FAQ's

What is unbundling?

Unbundling essentially means you buy the handset and tariff plan separately rather than it being rolled into one monthly price.

But what if I have a tech fund?

Tech funds are not a sustainable model, and as such we have seen them abandoned in other countries. Network providers have typically used tech funds as a means to attract and retain customers with ‘free money’. Of course, it’s not free money, and there is no real added value here as the price is again hidden within the tariff package. We have already seen customers move away from this model as it doesn’t provide organisations with the transparency and flexibility that they are demanding now.

What is MDM?

Mobile device management or MDM for short is an essential part of enterprise mobility management. MDM is a type of security software that allows organisations to manage, secure and enforce policies on employee’s mobile phones. Leading MDM providers include AirWatch, MobileIron and Citrix. MDM software can often be combined with additional security tools such as Mobile Application Management to ensure comprehensive security for mobile devices.

Why is having a mobility strategy in place important for a business?

Mobile phones are generally the quickest evolving pieces of technology on the market today. Having a mobility strategy in place ensures that your technology is always up-to-date, which can result in increased employee productivity by providing the best possible tools for the job. Furthermore, this shorter lifecycle means that devices are being moved in and out of the business more quickly than a laptop or PC. It’s imperative that organisations can keep track of and manage these assets, their usage patterns and their costs effectively, which an end-to-end mobility strategy can help to do. Of course, mobile phones are liable to damage, and therefore an end-to-end mobility strategy is not complete without repair services. This can be provided in the form of a break-fix or direct replacement capacity agreement. There is no extra burden placed on the end user here, all they simply have to do is take their broken device to the service desk where they receive a direct replacement. The broken device is then taken to a logistics centre whereby it is repaired and placed back into the customers stock pool. All of which can be underpinned by an asset and contract management system

LIFECYCLE MODEL

EVERYTHING REVOLVES AROUND YOUR SUCCESS

Even though every technology project is different, we can make things easier for you with a single model-based methodology: our tried-and-tested three-phase model. It forms the basis for our comprehensive expert support over the entire IT lifecycle – and beyond.
Leave lifecycle
THREE-PHASE MODEL

360-DEGREE FOCUS ON YOU

Three interlocking phases making one complete whole mean that we are by your side from start to finish – in every phase of your technology project.
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PREPARATION PHASE

GOOD PREPARATION IS KEY

End-to-end customised business concepts require a broad perspective. We thoroughly analyse your project and provide you with comprehensive advice while always thinking ahead. We make sure that your project becomes a lasting success.

CONSULTING

MOBILITY SOLUTION ANALYSIS

  • Independent analysis and consultancy
  • Bespoke professional services

PROCUREMENT

PROCUREMENT

  • Procurement process management and automation
PRODUCTIVE PHASE

EFFICIENT OPERATION AT ALL TIMES

Efficient productivity requires the logical use of all resources. We support you throughout the entire useful life – as a single, expert provider. Your dedicated contact person will give you detailed advice on all technical and commercial matters.

ROLLOUT

LIFECYCLE MANAGEMENT

  • Mobile device management
  • Inventory, software and data distribution

FINANCIAL SERVICES

FINANCIAL MANAGEMENT

  • Cost-centre-specific charging, detailed reporting

USER PROFILE MANAGEMENT

  • Flexible choice of carrier and tariff

SUPPORT

SERVICE DESK

  • First/second-level support
  • 24/7 or 8/5

SECURE APP

  • Protected app management
END-OF-LIFE PHASE

THINKING BEYOND THE END

A sophisticated end-of-life process will benefit you in many ways. Our service extends from collecting assets to certified data erasure. And we carry out our professional remarketing and disposal in line with the principles of green IT.

ERASURE

CERTIFIED DATA ERASURE

  • Certified data erasure

ROLLBACK

ROLLBACK

  • Managed collections
  • End-of-life management
TESMA®

Efficient management of complex technologies

The technology and service management system known as TESMA® is at the heart of the lifecycle. As a result, it provides you with an overview of all commercial and technical aspects at all times. All key business information is transparent and available to you in real time.

TESMA®

  • Creates full transparency throughout the entire technology lifecycle
  • Takes into account commercial and technical aspects

Our lifecycle model illustrates how CHG-MERIDIAN successfully supports you in every phase of your technology project.

How does enterprise mobility help?

  • 240 hours of work gained a year*
  • 75% Boost in productivity**
  • 48% Increase in customer issue resolution**
  • 42% Improved customer satisfaction**

 

*Source: iPass Mobile Workforce Report

** Source: Forrester, Enterprise and SMB Networks and Telecommunications Survey, North America and Europe

Download

CHG-MERIDIAN UK Enterprise Mobility Solutions Product Overview

Enterprise mobility solutions product overview (PDF 1MB)

Enterprise Mobility Solutions e-flyer

enterprise mobility solutions eflyer (PDF 1MB)

Contact us now!

We'd love to hear from you! If you're interested in enjoying tomorrow's workspace today, feel free to contact one of our experts directly or fill in our short form below.

Dominic Cockram

UK Service Delivery Manager

  • Head Office Egham CHG-MERIDIAN UK Limited
  • Barons Court 22 The Avenue
  • TW20 9AB Egham, Surrey
  • +44 1784 470701
  • +44 7824 302956

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