North Bay Regional Health Centre

North Bay Hospital has almost 400 beds and serves the north-east of Ontario, Canada. The mandatory introduction of electronic patient records was a huge challenge for a hospital with an already limited investment budget. Fortunately, CHG-MERIDIAN developed a future-proof solution for North Bay Hospital.

Helping to future-proof a hospital to improve their patient care

About North Bay Regional Health Centre

The North Bay Regional Health Centre opened for patient care in January 2011 following a merger between the former North Bay General Hospital and Northeast Mental Health Centre. The hospital has nearly 400 beds and serves the north-east of Ontario, Canada.

The Problem

The customer was faced with having to deal with the mandatory introduction of electronic patient records. Although this move was in the hospitals best interests regarding future-proofing the hospital, it nevertheless presented a huge challenge for a hospital that was already dealing with a limited budget. Furthermore, the customer was also faced with the challenge of upgrading its outdated equipment and its primarily ageing infrastructure on a tight budget.

“Across Ontario, hospitals are under huge financial pressure,” says Paul Valenti, Manager of Purchasing and Contracts at North Bay. “We purchased new equipment when we moved into a new building in 2011, but due to the limited investment budget, we were forced to keep it beyond its useful life.”

The Solution

Using priority lists, CHG-MERIDIAN then worked with the finance and procurement departments and the clinical committees to determine which equipment should be financed in which way. Dividing the assets into different categories made it clearer which ones should be purchased and which should be leased. CHG than also carried out a lease versus by analysis to calculate the expected leasing costs and the associated savings.

CHG-MERIDIAN also conducted an in-depth analysis of the medical and technical equipment at the hospital. Working closely with finance, operations, clinical teams and medical staff, it became apparent there was a requirement for reliable asset management. CHG was able to increase the customer’s trust by not only introducing their own asset management system, TESMA® but also by testing the suitability of other asset management platforms on the market.

With moving away from CAPEX solution and to an OPEX (financing) solution, the hospital now benefits from a much more flexible, transparent solution by providing them with multiple options when the technology comes to the end of its useful life. The customer has the opportunity to return it, upgrade it, or carry on using it. Further advantages include:

  • Single point of contact – no need to deal with ten different companies
  • Cost savings
  • Improved patient care
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“Because we are now leasing our endoscopic equipment, we can replace it all in one go after trialling a new model, rather than buying just a few new devices every year. We are upgrading all of our equipment, which improves our ability to diagnose cancer, for example.”
Paul Valenti, Manager of Purchasing and Contracts, North Bay Regional Health Centre

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