ONE CONTRACT, ENDLESS POSSIBILITIES WITH DEVICE AS A SERVICE

Here, we will discuss your business requirements and current pain points as well as conduct a neutral analysis of your working environment. With this insight, we can then advise and create a customised solution for your business.

We can take care of and automate the procurement process.

Pre-configuration, imaging, and deployment of the assets (either to an office or the employees home address).

Service desk support can be offered in addition to a buffer stock scheme that protects against damage, theft, or lost devices.

Collection of the assets at a time, date and location decided by you.

Any potentially sensitive data can be deleted by a process that adheres to NCSC principles.

When we collect the old assets, we can simultaneously roll out the new ones resulting in no downtime for your users and ensures they’re always using the latest technology.

The DaaS (Device as a Service) model is CFO friendly and provides organisations with a flatline investment that leads to better budget control and greater cash flow control.  Furthermore, DaaS provides organisations with not only the hardware but also a complete end-to-end lifecycle services package. In addition to the hardware organisations can benefit from the service elements, which can include:

• A finance plan with 0% interest
• Non-return allowance
• Warranty/Break-Fix/Asset Care options
• Maintenance agreements
• Delivery and secure collection of assets
• Service desk
• Certified data deletion at the end of term
• Access to Asset and Contract Management software (tesma)

• Lower TCO (as a residual value position can be taken on the assets this will typically result in paying less than the cash purchase price for the hardware)
• Effective cost management (spread the cost of your chosen assets over their economic useful life via a single contract thus increasing cost predictability)
• Up-to-date technology (by having a regular refresh cycle in place you can ensure you’re always using the latest technology)
• Lower maintenance costs (by ensuring your technology is always up-to-date it is, therefore, less likely to breakdown – resulting in less downtime for you and your users in addition to lower maintenance costs)
• Secure end of life process (benefit from secure transportation and certified data deletion allowing you to dispose of your tech quickly and effectively)

DaaS is a flexible, finance solution that can bundle everything together, or it can be as minimal as you want. We aim to work with our customers to create their ideal solution, so no two DaaS solutions are the same. For example, one solution could include as much as procurement of the assets, the rollout of the assets, a tailored financial plan, service desk support, asset care options, asset management and a full remarketing service complete with data deletion. Whereas another solution could include as little as the rollout of the assets, a tailored financial plan and a remarketing solution including data deletion.

Device as a Service is a solution that is built around the employee and their personal user experience. A DaaS solution can boost employee’s morale by taking away the long upgrade processes. The newest equipment will always be available to them, ensuring less time is spent on maintenance/IT issues, which will therefore also increase their productivity and efficiency. Due to our manufacturer independence, you’re free to mix and match your equipment. Whether its HP laptops, Apple iPads, or Samsung smartphones you’re after, we’ve got you covered. Furthermore, all of this can either be delivered to a central location (i.e. the office) or delivered directly to the employees’ door already pre-configured and set up.

A Device as a Service solution is designed to be simple, flexible, and bespoke to each business. A DaaS solution allows you to procure any piece of IT hardware and means you only pay for what you use or what you need, allowing you to scale up and down as your business grows or experiences seasonal demands. You can also benefit from peace of mind as we can provide full-service support in the form of additional services, including ‘break-fix’, a ‘direct replacement capacity’ and helpdesk support. Lastly, with DaaS, you avoid having to worry about owning depreciating assets as the costs and risks of ownership are shifted onto the supplier.

Our in-house asset and contract management system, tesma allows you to know what assets you’ve got, where they are and how much they really cost you. Whether it’s leased assets via CHG-MERIDIAN, or your owned equipment, tesma allows you to gain full transparency of all IT devices within the organisation. tesma is the perfect supplement to a DaaS solution; all the data is entered into the system by CHG, allowing you to get maximum benefit without the need to input additional information.

Yes, our solution is built around three key phases, the preparation phase, the operational phase and the end of lease phase. Within these phases, we can take care of and deliver consulting services, procurement of the devices, the rollout of the devices, support during the use period of the assets, the rollback and remarketing of the assets, and lastly secure data erasure.

Although there are many DaaS and HaaS providers and solutions available on the market, we truly believe our Device as a Service solution is unique. There are a few reasons for this, firstly, our manufacturer independence. Not only does this allow us to provide customers access to a mix and match of Apple, HP, Dell, Lenovo, Microsoft etc. equipment. But it also allows us to be more flexible with how we finance and structure our solutions. For example, we can offer a break and re-write mid-term and offer hardware solutions around lifecycle management as opposed to just classic leasing.

Secondly, our international presence covers 30 countries in 5 continents, allowing us to provide local to local solutions to nearly every corner of the globe.

Thirdly, as tesma is our own in-house software, this truly is our unique selling point. tesma is not only an asset and contract management system, but also an IT self-service portal that allows your employees to choose from a pre-defined list of approved devices, report incidents, order replacement hardware and much more. Lastly, as this is our software, we are continually working on updates and improvements to provide our customers with a better experience.